Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Toronto that provides these benefits to your business.

Here are the reasons you can depend on Technical Action Group to keep you and your business up and running:

  • Quick response – Emergency response time is 30 minutes or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve over 85% of issues without the wait for a technician to travel to your location.
  • Reputable – Technical Action Group has been around since 2003, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
  • Experienced – We hire only seasoned, professional technicians with at least 5-15 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
  • Business savvy – We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company, and your business goals
  • IT Leadership - Technical Action Group is a partner that will take leadership from an IT perspective to make sure that all technical recommendations are made with a long-term view so as to minimize downtime and support costs while meeting current and future business needs. While many other IT providers make recommendations with a short-term view, our aim in our recommendations is enable you to grow with your IT, not have your IT constantly outgrow your business.
  • One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management and procurement, vendor relationships for your internet connectivity and business applications, , and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
  • Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
  • Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
  • No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
  • 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. If for any reason you aren’t happy with us after 90 days, we’ll refund every penny of professional services fees you’ve paid. No hassles, no problems.
  • We support PC and MAC – As MAC increasingly becomes the operating system of choice for many individuals in business, we’ve seen a dramatic increase in mixed use business environments relying on both PC and MAC and as well, businesses that aren’t in the graphic design business, but prefer the MAC OS. TAG has invested in its team to acquire the necessary expertise to support these mixed OS environments, and those businesses who favour MAC exclusively. For the past 5 years have successfully supported, and continue to support numerous “mixed” and solely MAC environments. Additionally, our state of the art “MAC-centric” remote monitoring and support tools enable us to deliver effective monitoring and remote management requirements unique to the MAC OS.