Outsourced IT Services Toronto
Fully managed IT and network support services to help your Toronto business become more effective, efficient
and profitable by minimizing downtime and IT support expenses.
24 x 7 Network Monitoring
As part of our IT support services, we’ll watch every aspect of your network to detect and resolve problems before they escalate into downtime, data loss, or expensive repair issues.
Extend the reliability of your hardware with regularly scheduled maintenance activities on your servers, desktops, laptops, firewalls and switches. Keep your systems current with fixes to known software bugs, a regular part of our preventative computer support services. Give yourself the ability to plan upgrades and purchases of new equipment and avoid expensive ‘panic purchases’.
Your knowledge and history are your biggest assets. The files that are in your hardware are a lot more valuable than the hardware itself. We know businesses have different tolerances for data loss, and disaster recovery, which is why we have two distinct backup services in our suite of IT support services:
Off-Site / Remote With Disaster – Recovery
Backups are no longer just about ensuring that you are protected in the event of a disaster. Backups are about full business continuity in the event of a disaster – whether with your server or your backup system. Eliminate the risks and hassles of tape / hard drive backups.
Tapes / Hard Drives
Get peace of mind when we monitor the success and failure of your backup system and investigate and resolve any errors. We can make sure that your backup system doesn’t let you down. Our monitoring approach means we can be alerted to simple, yet critical issues that prevent the backups from working – such as someone forgetting to insert a tape.
Remote and On-Site IT Support / Computer Support
Our team of Microsoft Certified, friendly technical support technicians are just a phone call or e-mail away to our centralized Help Desk located at our offices in downtown Toronto. Over 85% of computer issues can be resolved remotely which means we can start working on your issue right away – no waiting for a technician to show up to your office.
When we do need to send a technician on-site, we can send one the same day for emergencies. No travel fees within the GTA and no after-hours charges for planned work.
Hardware & Software Purchase, Installation & Upgrades
Get access to money-saving promotions from our vendors whether servers, desktops, laptops, firewalls, printers, wireless equipment, operating systems, office software, etc.
“All you need” guidance, advice and strategic planning to ensure your business stays efficient and competitive through technology. We’ll keep an eye on the health of your hardware, emerging hardware and software and make recommendations on how you can leverage them to boost your business.