Attention all Technology Dependent Businesses with 25 – 150 computers: Are you ready for business and security-focused IT support that will finally rid you of frustrating IT problems, protect what you worked so hard for from cyber-threats, increase profits and generate more business? You’re on the right website.
Toronto IT Consulting & Solutions Company
Technical Action Group exists to Empower the business growth of technology-dependent businesses with 20 to 100 computers. Let TAG help YOUR business plan how to use technology to increase productivity, cut costs, gain competitive advantages, support your company’s growth, and keep the Cyber Criminals from taking what you worked so hard to build.
OUR PROVEN 4 STEP PROCESS
We offer a complete suite of
Managed IT solutions
MANAGED IT SERVICES
When resources are already limited, you don’t have time to manage computer problems or even micro-manage an external IT support provider. Let our IT consulting team in Toronto take care of the A-Z required to proactively keep your IT assets humming, reliable, and secure. When you need help, our friendly, professional technicians are just a phone call or email away.
Reap the benefits of using leading-edge applications, with the flexibility and cost-effectiveness of scaling user licenses up and down to meet your changing needs.
Now, more than ever, you need to rely on expert advice and experience to help you keep the Cyber Criminals at bay.
BACKUP & DISASTER RECOVERY
Your data is the bloodline of your business. Sleep easier at night knowing it’s all being backed up regularly, and tested by us to ensure they run. And that your business can get back up again quickly, from anywhere, in the event of a disaster.
MACs are no longer just used by graphic designers. More and more businesses in various industries are introducing MACs into their environments. TAG has the expertise for your MAC needs.
A cloud phone system / VoIP offers functionality and flexibility that many businesses aren’t even aware of. Allow us to shed the light for you.
NETWORK INSTALLATIONS & UPGRADES
Carefully planned to meet your specific needs. Executed by a senior team with long track records of successful, on-time, and on-budget network installations and upgrades.
TAG will help you budget, plan, manage and execute IT projects that are necessary for the continued growth, security, and reliability of your IT infrastructure.
We love being considered a valued partner in our clients success. Through regularly scheduled IT Review Meetings, and personalized IT Road Maps, allow us to provide you with the leadership necessary to give you a leg up on your competitors, plan for upcoming IT expenditures, and help you meet your business objectives for the next 3 – 5 years.
Flexible End User & Infrastructure Management
TAG’s computer support and managed IT services for Toronto businesses give you the freedom to focus on your core business. Benefit from our technical and business expertise that will keep your systems running smoothly, your data protected, increase your protection against cyber-threats, and implement a disaster recovery plan, all while your team remains effective, efficient, and profitable.
TAG is an IT support & consulting company of sufficient size and expertise to handle all of your technology needs, and intimate enough to give you the individual attention you deserve.
IT Service Areas in the Greater Toronto Area
Technical Action Group’s office is located steps away from the #1 Food Market In the World – St. Lawrence Market near Front & Church Street. Though we are in downtown Toronto, we seamlessly and efficiently serve 50+ clients throughout the GTA, Canada, and the USA thanks to our industry-leading remote management tools that enable us to resolve 95% of support remotely. This results in less waiting time, and more cost-efficient service to our clients.
Technical Action Group has been proudly serving businesses
in the following areas since 2003:
Our Latest Blog
Insider Secrets To
Hassle Free I.T. Support
Get your hands on a FREE copy of this revealing book to learn everything your I.T. guys never told you about how to use technology to make your small to medium-sized Toronto business easier, more secure & more profitable.
Read this book and discover:
- The 5 types of technical support available and the pros and cons of each
- 5 critical facts you must know before moving to the cloud
- 12 warning signs that you hired the wrong computer consultant
- How to avoid getting ripped off, disappointed, or paying for sub-standard work
- How to turn technology into a competitive advantage instead of a drain on your time, money, and resources
- ….And much more!
See what other business owners
are saying about us...
“Before TAG, it was one disaster after another. We continually had computer problems and things never seemed to get rectified properly. One of our employees who knew Joe from another company recommended him and we brought TAG into our company and ever since then, things have been fantastic.
As a senior partner, I don’t get involved in the day-to-day operations, especially on the computer side. Plus, I’m not very computer literate which is why I love TAG so much – because things just work. They come whenever we call them. Everything runs smoothly and before TAG, we did not experience that. We went from chaos to peace of mind.”Andrew KayWe continually had problems before TAG
“We were in need of extensive advice regarding all aspects of our computers, internal network, internet services, website development and e-mail services. Joe and his team are extremely knowledgeable, courteous and prompt. We are very pleased we made the decision to choose The Technical Action Group as our Toronto IT services company. If you are looking for hassle-free IT solutions, take the time to talk to TAG.”Rev. Craig BurtonKnowledgeable, Courteous & Prompt
“With our last Toronto IT support services company, we weren’t getting any leads off of our website. After asking them to check if things were working ok, they said there weren’t any problems, but we continued to go for months with no web leads. When we hired TAG, they instantly identified a backlog of about 2,500 e-mails from our website that hadn’t come through to us – we were horrified at how much business this might have cost us over the past year! In about 6 or 7 minutes, Mike Stroud of TAG detected the problem, and then resolved it and we now get all of our website e-mails. TAG was able to instantly correct something that is an integral part of our business.”Dan GoldharInstant Resolution To An Internal Part Of Our Business
“After going through a number of hardware and network support in Toronto partners that proved to be generally unreliable, unprofessional and sloppy, we started to refer Technical Action Group to our clients over 2 years ago. TAG has proven to be an effective, reliable and professional partner that we are now comfortable staking our reputation on.Jonathan KayCritical Factor In The Success Of Client Projects
In fact, TAG has become a critical factor in the success of our client projects because we know that we can count on best-in-class implementation and support of a robust, reliable network infrastructure that is vital to their success.”
“TAG has helped us to develop and maintain a computer network that is suited specifically to our business needs. The recommendations they have given us have improved our systems and enabled us to work more efficiently. TAG has always been extremely responsive to our trouble calls for technical support. They always return them promptly with a solution being found immediately.”Richard WarburtonThey Enabled Us To Work More Efficiently
“With TAG monitoring our systems, they catch things before we realize we have a problem. If they weren’t doing this, it would slow us down – our workflow is now in more in order than before we hired TAG and everything is on track. They relieve my stress by fixing issues and they are very reliable, which is key to me. I would definitely recommend TAG. They’re friendly, helpful and not arrogant – like some other IT guys have been with us. TAG gets the job done on time and everything just flows.”Gary CainThey Relieve My Stress
“We were growing very quickly and the Toronto computer support that our previous person was giving us, we didn’t feel was sufficient for our needs, so we were recommended to TAG. Since TAG has been supporting our network, our employees feel more comfortable because things run smoothly. We completely trust TAG. In the one-on-one dealings I have had with Joe and his people, I find they are very knowledgeable and they have found effective solutions for us.When we do experience any issues they respond efficiently and quickly and they communicate with us in terms we understand.”Herb GoldsteinI Feel Great Trust With TAG
“TAG came to us highly recommended. In our initial meetings, we were impressed with TAG’s knowledge. They were personable and we felt confident that Joe and his team would work hard and make necessary changes to keep our computers, network and internet services running smoothly.Cheryl RogersWe Depend On TAG
We are pleased with the decision to use TAG as our outsourced IT services provider in Toronto. Many modifications to our system were necessary. Their expert advice, prompt response time and approachability have been very valuable. As the IT contact, I have confidence just knowing I can rely on TAG to answer a question or look into something right away. They keep us running smoothly! We depend on TAG and would highly recommend them.”
5 Step Technology Support Process
Our 5-Step Technology Support Process as been the cornerstone of everything we do and was developed to ensure that clients get only what they need, and ask for, every time.
The President and all of TAG’s Help Desk Technicians follow this process in everything they do whether it’s as straightforward as installation of a new software application, or a more complex initiative like migration of an entire network.